Wireless Router/Modems. They don't last forever..

Just relaying a recent experience....
For years (3-4 years) we've had a Belkin wireless router/modem working just fine at home. A couple of weeks ago the wireless part of the modem started to get flaky. I guess being on 24/7 all those years was taking it toll. Anyway, after hours of investigation I concluded that it was indeed the wireless part (connection with a straight cable was fine), and that the best course of action would be to replace the unit.
We have an ASDL line with Spark.
I bought a D-Link DSL-2877AL as a substitute. This unit must have been faulty, because I could not get it working. It would connect to the Internet but within seconds, speed would drop to almost zero. This was with a direct connection even! I spent some time with D-Link support, upgrading firmware, sending them screen shots of settings etc. but to no avail. After a week of frustration I simply returned it to the shop.
The shop (Noel Lemmings) dealt with the complaint well. I didn't want another D-link, and they were happy to replace it with a NetGear unit. This was actually cheaper and they refunded me the difference. I don't have the NetGear model in front of me now, so I can't tell you exactly what it is, except it works perfectly.
I was a little concerned in replacing the router in that I have an OLD DS wireless card in my Windows XP box out in the room above garage. I needed something with the range to get out there AND that would support the security protocols in that old card. Luckily the Netgear unit is fine on both counts.
Anyway, I guess the moral of the story is...
(1) Modem/routers do wear out
(2) Even new stuff can be faulty. Don't be afraid to return it and ask for an entirely different brand.
For years (3-4 years) we've had a Belkin wireless router/modem working just fine at home. A couple of weeks ago the wireless part of the modem started to get flaky. I guess being on 24/7 all those years was taking it toll. Anyway, after hours of investigation I concluded that it was indeed the wireless part (connection with a straight cable was fine), and that the best course of action would be to replace the unit.
We have an ASDL line with Spark.
I bought a D-Link DSL-2877AL as a substitute. This unit must have been faulty, because I could not get it working. It would connect to the Internet but within seconds, speed would drop to almost zero. This was with a direct connection even! I spent some time with D-Link support, upgrading firmware, sending them screen shots of settings etc. but to no avail. After a week of frustration I simply returned it to the shop.
The shop (Noel Lemmings) dealt with the complaint well. I didn't want another D-link, and they were happy to replace it with a NetGear unit. This was actually cheaper and they refunded me the difference. I don't have the NetGear model in front of me now, so I can't tell you exactly what it is, except it works perfectly.
I was a little concerned in replacing the router in that I have an OLD DS wireless card in my Windows XP box out in the room above garage. I needed something with the range to get out there AND that would support the security protocols in that old card. Luckily the Netgear unit is fine on both counts.
Anyway, I guess the moral of the story is...
(1) Modem/routers do wear out
(2) Even new stuff can be faulty. Don't be afraid to return it and ask for an entirely different brand.